Our support department had a phone call recently from a user who had received a new keyboard for his workstation, and found he couldn't log in. So we got him to go in as root and change his password, and that fixed the problem. That afternoon, the user phoned back with the same problem. While we were changing his password again, he added: ``By the way, my secretary came along this afternoon and noticed the C and V keys were the wrong way around, so she switched them around. Does that make a difference?'' No, I'm not telling you who supplied the workstation.
(From the "Rest" of RHF)