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WHAT kind of cable company?

bgalerno@cgsinc.com
(smirk)

The follow was sent to our Techs as a request to proof-read the escalations they e-mail our Client, hopefully BEFORE they hit "SEND." 

    All Techs, 
    The ISP  field is for the provider name and type of connection the Rep 
    is using. 
    But just so it's clear to everyone.............. please verify your 
    spelling of 'COX' cable before you escalate it to the client."

Phonetic spelling can totally alter the meaning of a word.


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