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Protester Satisfaction Survey

bscott@nyx.cs.du.edu (Ben Scott)
(smirk, original)

I worked for a while at an office which shall remain nameless, but whose
business does, from time to time, attract protest groups.  I and a 
colleague named Linda wrote this one morning while beseiged by an
especially radical group.  

(Note that I'm as much of an environmentalist as the next guy - I'm
a registered Democrat and never listen to Rush Limbaugh.  But sometimes
you meet people who take even the worthiest causes far too seriously.
I did not do this to offend anyone, merely to break the tension at the
office that morning.  (as if the misspelled protest signs weren't doing
that already...)  Anyway, all disclaimers in effect, and I'm definitely
not targeting anyone or any group in particular.

------------------------------------------------------------------------

               (name of office deleted for obvious reasons)
                       Protester Satisfaction Survey

                                                   (standard form #27B/j)

Please take a few minutes to fill out this questionaire.  All answers will
be kept confidental and are used only for research purposes.

1: How did you hear about us? ____________________________________________

2: Did you enjoy your overall experience today?   Yes   No
    If not, why not? _____________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

3: Is this your first protest with this (office)?  Yes   No

4: On a scale of 1 to 10, please rate the following aspects of our service:

  (circle one)

    Representative accessibility    1 2 3 4 5 6 7 8 9 10

    Employee politeness/patience    1 2 3 4 5 6 7 8 9 10

    Toilet availability             1 2 3 4 5 6 7 8 9 10

    Snacks                          1 2 3 4 5 6 7 8 9 10

    Parking                         1 2 3 4 5 6 7 8 9 10


5: Would you come back and protest again?   Yes   No

6: What can we do to make future protests more fulfilling? _______________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________


Thank you for your time.  Your answers will help (this office) become more
responsive to protester needs as part of our service goals.

(From the "Rest" of RHF)


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